DESIGN SUBMISSIONS
Can I submit designs?
We are always on the look-out for new designs so if you have a design, feel free to send it on contact@haw-tees.com and we will get back to you. The design needs to be an original one and not something taken off the Internet.
How are designs selected for printing?
The final decision lies with us and there is no voting system involved. We will contact you via email if we like your design and negotiate the terms and conditions for printing it.
What is the Hawtees marketplace?
Hawtees Marketplace empowers independent artists, bands and organizations to sell their designs and merchandise without worrying about the technicalities of printing, accepting payments or distribution. We will make you a mini-shop on our website and take care of the entire supply chain. Mail us on contact@haw-tees.com for more information.
PRODUCT AND SIZING INFO
What is the quality of fabric used?
We use high quality 100% cotton fabric that is soft to feel and comfortable to wear. Shrinkage if any will be within acceptable industry norms.
What kind of printing is used?
We use Direct to Garment Printing for all our Hawtees designs.
What sizes do you have?
Our sizes run from XXS to XXXL. Make sure you measure your t-shirt as shown in the size chart on each product page and compare it to our sizes to get the perfect fit.
What are the washing instructions for Hawtees Tees?
- Hand wash your t-shirts. This increases the life of your t-shirt and we highly recommend it.
- Do not iron the print.
- Do not bleach or tumble dry.
DISCOUNTS & GIFT VOUCHERS
Can I avail any Discounts?
We have discounts and sales often and we always post their details on our Facebook page. We also offer discounts to our newsletter subscribers from time to time. You can subscribe by entering your email address at the bottom of this page. We also distribute coupons to our customers from time to time, you can redeem these coupons by entering the coupon code on the Shopping Cart page before checking out with your order.
Does Hawtees have Gift Vouchers?
Yes, we do. You can purchase a Hawtees gift voucher for your friends and loved ones here.
PRIVACY
What information does Hawtees store?
We respect your privacy. The only information we collect is your name, email, contact number and billing address. This information is only used for internal record keeping and order delivery. We do not share it with any third party other than our courier / delivery partners. Hawtees does not store any Credit/Debit card or bank account information. All this information is handled by Razor Pay, Stripe Payment which are our certified, secure online payment gateway partners.
Read our Privacy policy to learn more.
Check out www.stripe.com, www.razorpay.com to learn more about our secure online payment system.
PAYMENT DETAILS
Can I pay by cash when my order is delivered?
Yes, we do offer Cash on Delivery to most locations in India. However there is an additional handling charge of Rs 50 per 500 grams.
SHIPPING
What are the Shipping Charges?
Hawtees offers free shipping across India if you pay online using our secure Netbanking/ Credit Card/ Debit Card options powered by RazorPay/Stripe.
Cash on Delivery has an additional handling charge of Rs 50 per 500 grams.
How long will my order take to deliver?
All orders completed before 10am are shipped on the same day. Orders within India are usually delivered within 5-7 working days. Orders that are completed on a Sunday, public holiday or after 10am on a normal working day are shipped on the next working day. To know more, check out our Delivery Information page.
We follow all the COVID-19 workplace norms as suggested by the municipality for the longer good. Half the work floor to handle accessories has been shifted to a new place to attain the social distancing norms. The work hour has been reduced and so is the productivity, so we expect dispatch timelines of 90% of orders to be 7 days and rest may be delayed further.